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Click Off (not recommended).Ĭlick OK to close the control panel window. (If your control panel is in “category view”, click “Security Center” to see the “Windows Firewall” icon.)Ī new window will appear showing the firewall settings. To do this:Ĭlick the Start menu, then choose Control Panel.Ĭlick Windows Firewall.

You can temporarily turn off the Windows Firewall to see if it’s causing the problem. Testing to see if the problem is the Windows Firewall If that doesn’t help, follow the instructions below. The first thing you should do if you suspect a firewall problem is restart your computer and your networking equipment (including your DSL or cable modem, which you should turn off, then on). If your Windows computer is mysteriously blocking connections to our servers - especially FTP connections - the Windows Firewall may be preventing the connections from getting through.